MAPIR Portal Updates and EHR Incentive Program Tips
Program Year (PY) 2017 is now open for Eligible Professionals (EPs), Eligible Hospitals (EHs) and Critical Access Hospitals (CAHs) to attest on the CO Registration & Attestation (CO R&A) portal. The system will close on October 12, 2018.
Selecting Program Year 2017 Eligibility Dates (August 15, 2018)
Many participants are requesting assistance in finding appropriate eligibility dates for Program Year 2017 attestations. To assist, we have highlighted some helpful information to use when selecting dates. Read more
Known Errors or Issues
October 8, 2018
The MAPIR system is experiencing a DNN error that is preventing participants from attesting. Please wait to attest until the Department and DXC have resolved the issue.
See screenshot below.
Steps to Take if You Experience Issues
Please use the template below to gather all necessary information in order for your issue to be escalated. To escalate your issue, email the information below to medicaidEHR@corhio.org.
1. National Provider Identification number (NPI), Medicaid ID and Provider ID:
2. Portal User ID:
If Portal ID is a delegate, which provider were they acting on behalf of?
Are participants able to repeat the error?
3. Date and Time issue:
4. Explain the Issue in detail:
5. Screenshots recreating the issue:
FYI: In order to assist with the fix of your error, you will need to include screenshots of all pages encountered before the error or list the steps that lead to the error message. Including the date and time of the error and all screens before the error is helpful in solving this issue.